Today Riley tried on his jeans from last winter. Every single pair was too small. Imagine that.
So we hopped into the van and hit Merle Hay. American Eagle had a sale. Buy one, get one half off. Which means you pay a hugely inflated price for one pair and a slightly inflated price for the other. But a sale's a sale. And I had a coupon thanking me for my loyalty. But I quickly learned that my coupon - and their loyalty - expired yesterday. Too bad for me.
I've had the same experience at Justice - which always has a 40 percent off deal going on - and Kohls and Younkers. If you ask for the discount without the coupon, sometimes they'll give it to you. Sometimes not. It's totally inconsistent.
And that's the part I don't get. A happy customer is a loyal customer who comes back and spends more money. So what's the downside if they give you the discount without the coupon? When it's given with a "Well, I shouldn't be doing this . . " it's all I can do to not scream.
You probably heard me around 2:30. Sorry about that. I'll hit mute next time.
Anyone want to buy four pairs of AE jeans from last season, size 28 x 30? I'll give you a real deal, but you better have your coupon.
Haha, I love the headline!
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