Tuesday, September 7, 2010

The trouble in covering Riley's butt

Today Riley tried on his jeans from last winter. Every single pair was too small. Imagine that.

So we hopped into the van and hit Merle Hay. American Eagle had a sale. Buy one, get one half off. Which means you pay a hugely inflated price for one pair and a slightly inflated price for the other. But a sale's a sale. And I had a coupon thanking me for my loyalty. But I quickly learned that my coupon - and their loyalty - expired yesterday. Too bad for me.

I've had the same experience at Justice - which always has a 40 percent off deal going on - and Kohls and Younkers. If you ask for the discount without the coupon, sometimes they'll give it to you. Sometimes not. It's totally inconsistent.

And that's the part I don't get. A happy customer is a loyal customer who comes back and spends more money. So what's the downside if they give you the discount without the coupon? When it's given with a "Well, I shouldn't be doing this . . " it's all I can do to not scream.

You probably heard me around 2:30. Sorry about that. I'll hit mute next time.

Anyone want to buy four pairs of AE jeans from last season, size 28 x 30? I'll give you a real deal, but you better have your coupon.

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